Privacy Policy

Introduction

This documents contains Information Mapping’s Privacy Policy.

In case of questions or remarks you can contact us at info@informationmapping.com.

Cookies

What are cookies

Cookies are small data files that are automatically stored on the hard disk of your computer in order to render access to the web site and the navigation faster and more efficient, and to customize this site according to your personal preferences.

Why is Information Mapping using cookies?

The information collected further permits Information Mapping® International to analyse traffic patterns on the web site. This can enable us over time to provide a better experience on our site by improving content or personalization and making our site easier to use.

Cookies are used to store the user name and all related info to ensure Single Sign On to all underlying systems, but they are not used to collect a visitor's personal identifying information. When a user signs out, these cookies are removed. A cookie cannot be read by websites other than the website that produced it.

Disabling cookies

Please note that if you disable cookies, you may not be able to use all functionalities of the Information Mapping website.

Overview of cookies used by Information Mapping

Information Mapping® International uses the cookies mentioned below (last update: January 8. 2020):

 

 

 

Name and Supplier

Purpose

Expiry

Type

_ga

Google Analytics

Information Mapping uses Google Analytics for analytics. This cookie is used to distinguish users.

2 years

3rd party persistent cookie

_gid

Google Analytics

Information Mapping uses Google Analytics for analytics. This cookie is used to distinguish users.

24 hours

3rd party persistent cookie

Shopify

Information Mapping uses Shopify to provide its website and allow customer login to their account. This cookie is used to handle user sessions during their visits.

 

Session cookie

User_jwt

Information Mapping

Information Mapping uses this login token to keep users logged in when accessing the Information Mapping cloud and console.

24 hours

Session cookie

 

Third parties

Please be acknowledged that this site may contain links to other sites worldwide that are not governed by this privacy policy, nor by a similar protective legislation.

Contact

If you have any questions regarding Information Mapping® International’s Privacy Statement, please contact us: Information Mapping® International NV, Ottergemsesteenweg 808, 9000 Ghent, Belgium or by e-mail to info@informationmapping.com.

Privacy information

Privacy protection

Information Mapping® International protects the privacy of its customers. Therefore we have adopted this privacy policy. When you visit our web site, you may provide us with information about yourself or your company, such as your name and address, which we may need to correspond with you or process your order.

GDPR

Information Mapping® International respects the Belgian law of May 25, 2018 (GDPR) regarding the protection of private life in relation to the processing of personal data and the protection of individuals with regard to the processing and free movement of personal data.

 

Following this legislation, Information Mapping® International shall not use your personal data in order to send unsolicited commercial e-mails, unless you have explicitly given your consent to receive such e-mails.

How Information Mapping manages your data.

If you choose to provide us with your personal data, be assured that Information Mapping® International will not intentionally distribute or sell that information to anyone outside the Information Mapping® partner network without your permission to do so, except if we sell the whole or part of our business.

 

By using our web site and accepting cookies, you do consent to Information Mapping® International’s collection, processing and use of the information provided by you for the purposes of use and management of the Information Mapping® International web site in general, including the sending and receiving of electronic messages, the processing of orders for the products presented by the web site and the provision of information about products of Information Mapping® International. Because Information Mapping® International is a global company, we may transfer information to local partners around the world, to the extent necessary for the purposes described. However, you can choose to set your email preferences on our preferences page whenever you provide us with your email address. You will be given several options to receive Information Mapping emails, or you can choose to unsubscribe.

What personal data is Information Mapping processing?

We strive to collect and process only that information that we consider as necessary for our legitimate business interests. We further store the information only as long as necessary for the fulfilment of the purposes for which it was collected. Usually, we collect the information below, if you have given us your consent:

 

  • First name and last name
  • Email address
  • Company you for for or company you own
  • Job title
  • Company address or home address
  • Phone
  • Fax
  • Country
  • State
  • Conversion date (day on which you entered these data on our website)
  • Behavior on our website after you entered your data

Your rights to manage your data

You have the right to:

 

  • review your personal data as processed by Information Mapping®;
  • ask us to delete or adapt your personal data;
  • ask us about how we process your data;
  • request to receive your personal data in a format such as excel, .CSV file, etc.

 

At any time you will have the right to contact us regarding the rights mentioned above. You can communicate to us by letter addressed to Information Mapping® International NV, Ottergemsesteenweg-Zuid 808, box 340, 9000 Ghent, Belgium or by e-mail to info@informationmapping.com or submit your request by a reply electronic mail message to the mail address contained in each e-mail we send you. You will need to provide Information Mapping® with proof of your identity by means of an official document (e.g. ID Card, driver’s license) in order to safeguard the fact that the right person is addressing Information Mapping® to appeal to these rights.

Who has access to my personal data?

  • The parties below have access to your personal data:
  • Information Mapping employees
  • Information Mapping Partners
  • Third parties Information Mapping works with: Hubspot, Pardot, Box,
  • You can have access to your personal data upon request (see above).

What security measures does Information Mapping® use?

We take appropriate physical, electronic, and procedural measures to safeguard and protect your personal information. We use a variety of security measures, including encryption and authentication, to maintain the confidentiality of your personal information.

 

We store your personal information on systems behind firewalls that are only accessible to a limited number of persons, each of whom is required to keep the information confidential. All our servers are backed up daily to prevent any data loss.

 

When you transmit sensitive personal information to us, like credit card information, we offer the use of a secure connection through Ingenico Payment Services to further safeguard your information.

 

Should despite of our security measures, any security breach happen that may affect any sensitive personal user information that we have stored on our systems we will provide notice to the privacy commission within 72hours and inform the relevant Users and other affected parties.

Complaints

Should you have a complaint about the way Information Mapping® processes your data, please contact us at info@informationmapping.com. We will contact you ASAP and see how we can resolve this issue.

 

In case of violations, you always have the right to log a complaint with the competent “data protection authority”. Information on the competent data protection authority and the way of logging a complaint can be found through this link: http://ec.europa.eu/newsroom/article29/news-overview.cfm.

Downloadable products

Protection of downloadable software

Information Mapping® International protects its intellectual property, such as the downloadable software or other items that can be downloaded from our web site. Even if software is provided for free, the user shall be aware that the use of the software is limited and fully governed by a license that accompanies the software. The user shall only use the software in the manner and for the purposes for which it was intended.

Third Party downloads

Software and other media of third parties that can be downloaded via links directly or indirectly provided by Information Mapping® International, shall not be regarded as items distributed by Information Mapping® International and Information Mapping® International does not assume any obligation in relation thereto.

Copyright

Information Mapping property and copyright

All web site design, text, graphics, data and the selection and arrangement thereof, as well as all product sheets, software and any other items that can be downloaded through this web site, are the sole property and copyright of Information Mapping® International, ALL RIGHTS RESERVED.

Permissions

Permission is granted to electronically copy and to print in hard copy portions of this web site for non-commercial, private purposes only, such as for the purpose of placing an order with Information Mapping® International or using this web site as a shopping resource. Any other use of materials on this web site, including reproduction for purposes other than those noted above, modification, translation, distribution, or republication without the prior written permission of Information Mapping® International is strictly prohibited.

Photographs

Copyrights for the photographs reproduced herein are vested with the individual photographers or Information Mapping® International, and may not be reproduced in any form without prior permission from the creators.

Trademarks

Trademark property

Information Mapping®, Formatting Solutions and any other trademarks, service marks, trade names or logos displayed on this web site are the property of Information Mapping® International NV. Nothing contained in this legal notice nor in any text on this web site shall be construed as granting by implication or otherwise, any license or right to use any of the trademarks, service marks, trade names or logos appearing on the web site without the express prior written consent of their respective owner.

Purpose of this website

Information Mapping web site purpose

The Information Mapping® International web site is mainly intended for general information and commercial purposes and should only be used as such. Although Information Mapping® International makes an effort to offer information which is carefully selected and recent, this web site should not be used as a substitute for any kind of specific professional advice where needed. No warranty nor representation, express or implied, is given as to the accuracy, relevancy, or completeness of the offered information, nor as to the suitability of the information for a certain purpose.

Changes

Price and availability information is subject to change without notice. All product specifications and service descriptions are subject to change without notice. Actual products may differ in appearance from images shown.

User rights

User rights

The user of this web site undertakes

  • not to make use of the web site for illegal or harmful purposes;
  • not to prevent access to the web site nor to disrupt or modify the web site, nor to render the web site less efficient or to cause damages to the web site, Information Mapping® International or third parties;
  • not to make use of the web site in order to transmit or distribute computer viruses or harmful, insulting or illegal information.

Additional note

All user rights that are not explicitly granted herein are reserved by Information Mapping® International.

Law and Jurisdiction

Belgian law

The use of this web site is governed by Belgian law. All disputes relating to or originating from the use of this web site shall be exclusively submitted to the courts of Ghent, Belgium, which will have exclusive jurisdiction in relation to such disputes.

More information

For more information about our privacy policy, please contact us at by mail at info@informationmapping.com or by phone at +32 9 253 14 25 (Information Mapping® International Headquarters at Ghent, Belgium).

Disclaimer

INFORMATION MAPPING® INTERNATIONAL IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" AND "AS AVAILABLE" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS WEB SITE OR ITS CONTENTS. INFORMATION MAPPING® INTERNATIONAL DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, INFORMATION MAPPING® INTERNATIONAL DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.

 

NEITHER INFORMATION MAPPING® INTERNATIONAL NOR ANY OF ITS DIRECTORS, EMPLOYEES OR REPRESENTATIVES SHALL BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEB SITE, INCLUDING ITS NON-AVAILABILITY OR BAD TECHNICAL FUNCTIONING, OR ARISING FROM THE INFORMATION CONTAINED HEREIN, VIRUSES, HACKING-ATTACKS OR OTHER COMPUTER CRIMES. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO COMPENSATORY, DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OPPORTUNITIES, LOSS OF OR DAMAGE TO PROPERTY, PERSONNEL COSTS AND CLAIMS OF THIRD PARTIES, REGARDLESS OF THE FORM OF ACTION, INCLUDING, BUT NOT LIMITED TO CONTRACT, NEGLIGENCE OR OTHER TORTUOUS ACTIONS, AND THIS EVEN IF INFORMATION MAPPING® INTERNATIONAL WAS INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

 

Some jurisdictions do not allow the exclusion of certain warranties. To the extent that certain legislation would be imperatively applicable, and such legislation would imperatively prohibit any of the exclusions mentioned above, these exclusions shall be considered as not applicable. In that case however, the exclusions considered as valid shall remain applicable.